Who We Are

Katie Steel

Owner and Creative Strategist

Katie is a qualified Industrial Designer who is fascinated by people and how they interact with products and brands. Her life has been full of curious contradictions, a condition she finds comfortable. A vegetarian who grew up on a farm. An engineer who uses empathic sensitivity to bring products to life. A believer in beauty and non-conformity who understands the place and value of commercial viability.

Katie comes from entrepreneurial roots and is not intimidated by making off-the-wall ideas work.

What you really need to know is this: Katie understands the power of human connections and recognises that our wobbly bits, imperfections as well as our artistry are the very things that help us to connect.

Jo Raynsford

Creative Director & Senior Designer

Jo has worked with Supafrank for more than a decade and she brings 16 years’ experience in the graphic and publishing for design industry to clients. She is passionate about typography and is a specialist in 'type for design and editorial' having worked for numerous newsstand magazines in London, Sydney and New York.

Jo’s portfolio includes: The Guardian, Fortnum & Mason, John Lewis and Waitrose, Boden, IKEA, Mulberry, Selfridges, Uniqlo, Vans, The Sunday Times Magazine.

Clare Norris

Account Director & Store Designer

Clare focuses on enhancing store environment and visual standards to drive sales. She spent 10 years designing layouts and product displays for M&S Head Office, and created the seasonal layout guidelines for all stores, working closely with in-store marketing. She will make well thought-through layout proposals that drive your business strategy, and while a creative at heart, her eye is on the detail, so layouts will be designed with both visual and sales opportunities in mind.

Clare has worked across food, homeware, clothing and beauty, as well as working in sales and curating for an independent London based art gallery.

Alex Stillwell

Junior Designer

Alex is an exceptionally talented graphic designer who is passionate about creating a positive impact. He enjoys working with communities to create playful and calculated solutions with meaning. He loves bringing ideas to life in both 2D and 3D and takes pleasure in working on projects where he get to work hands on. He Graduated in 2021 from Kingston School of Art with a First-class honours and won gold in the Creative Conscience design awards for my project Carer to Career.

Jacquie Marshall


Master of thoughtful articulation and creative copy writing. Jacquie started working with Supafrank to compliment, strengthen and challenge their narratives when creating and developing brands.

Her MA in History inspired a passion for digging out fascinating stories and telling them in a captivating way. Jacquie has a gift for talking to the heart of your customer by bringing delightful details to life with wit and creativity.

Judith Norton

Website Developer

Judith’s background as maths teacher and assistant headteacher, make her totally unflappable and incredible at explaining technical things in a simple way we can all understand. She has been developing websites that strike the delicate balance between style, function and usability since 2016.

Recent websites include Love Brownies (Shopify), Philosophy at Work, Urban Curiosity and Garlic Wood (Wordpress).

Marnie Boller

Junior Designer

Marnie is a recent graduate from Kingston School of Art with a First-Class degree in Graphic Design. Whilst studying, she took part in the Erasmus+ programme and spent a year in Berlin, where she studied at BTK and interned at Klute agency, whose clients include Borgmann, Nachfolger and Lala Berlin.

Marnie has worked freelance for Supafrank since July (2020) and uses design as a tool to tell stories and raise awareness of social issues.

Bevan Yates

IT Consultant

Bevan, of Cactus IT, has been looking after hosting, updates and security on Supafrank’s websites since 2013. He works with our clients far past a website launch – from email migrations and set up with Office 365 to technical support, server installation and back-up services.

Bevan’s thoughtful and thorough approach ensures all our sites stay working and secure – which obviously works well for us and our clients.

Supafrank works closely with Cactus IT for hosting clients and also to collaborate on special projects that might have more complex or technical requirement.

Ben Read

SEO Consultant

Ben, of Need to Know, has a unique approach which generates tangible results. He has been working with Supafrank since 2014 and helps us ensure client websites not only look great but can be found by potential customers.

He can offer a full range of Search Engine Optimization (SEO) and Search Engine Marketing (SEM) services, including website audit reviews, data-driven OnPage/technical SEO, OffPage SEO (including inbound link building campaigns), local search optimization, Google Adwords and Bing Ads campaign creation and management, plus website visitor tracking and Google Analytics analysis.

Store Store Store

Product Fulfilment for Ecommerce

Store Store Store provides product fulfilment for start-ups when daily trips to the Post Office are no longer viable and yet resources don’t stretch to a fulfilment warehouse. They provide a small, personable and environmentally-friendly approach to sending stock out in line with your brand values – on time, with care and without huge costs.


Published: Designalicious, WGSN, Stylus, Viction:ary, Elle Decoration, The Huffington Post, We Heart, Design Week, Walking in the Rain & Four Legged Therapy, Creative Boom.

Experience: Department Store for the Mind, Octopus Publishing, RNLI, Jaguar Landrover, Disney Pixar, Love Brownies, London Flower School, Philosophy at Work, Urban Curiosity, Grobag and Lupus Films

Exhibitions & Spaces: London Design Festival, Clerkenwell Design Week, Top Draw, Dept’s Old Street pop-up, Love Brownies retail spaces